Last updated: 29 July 2026
1. About these terms
These terms apply to services supplied by Rebecca Brown trading as Taskly, a sole trader based in Cornwall, United Kingdom.
Website: https://tasklyva.uk
Email: hello@taskly.uk
Taskly provides virtual-assistant, administrative, communication, content, systems and automation support to businesses.
These terms are intended for business clients. By accepting a quotation, booking work or instructing Taskly to begin work, you confirm that you are acting for business purposes.
2. Services
The exact services, deliverables, timescales and fees will be agreed in writing through a quotation, proposal, email or separate service agreement.
Services may include:
- Administration and organisation
- Customer and business communications
- Documents and spreadsheet support
- Website and content updates
- Social-media and newsletter support
- Systems, workflows and practical automations
- Other agreed business-support services
A request outside the agreed scope may require additional time, fees or a revised quotation.
3. Quotations and bookings
Quotations are based on the information available when they are prepared.
Unless stated otherwise, a quotation does not guarantee availability and is not a confirmed booking until it has been accepted in writing.
If the scope or information provided by the client changes, Taskly may revise the quotation, deadline or agreed work.
4. Fees and payment
Fees will be confirmed before work begins and may be charged hourly, as a fixed project fee or under an ongoing support arrangement.
Invoices are payable within 30 calendar days of the invoice date unless otherwise agreed in writing.
The client is responsible for paying any correctly charged taxes, expenses or third-party costs identified in the quotation or approved during the work.
Where an invoice becomes overdue, Taskly may:
- Pause further work
- Withhold unfinished deliverables
- Cancel future bookings
- Exercise any statutory right to charge interest or recover reasonable debt-recovery costs
The client remains responsible for charges for work already completed and approved non-refundable expenses.
5. Client responsibilities
The client agrees to:
- Provide accurate instructions and necessary information
- Supply materials, access and feedback within a reasonable time
- Ensure they have permission to provide any data, content or account access
- Review deliverables and report problems promptly
- Keep their own copies and backups of important information
- Make final business decisions and approve material before publication or use
- Use services and deliverables lawfully
Taskly is not responsible for delays caused by missing information, access, approvals or feedback.
6. Changes and additional work
Reasonable minor changes may be included where agreed.
Substantial revisions, additional tasks or changes to the original instructions may be treated as additional work and charged separately.
Taskly will explain any material effect on the cost or timescale before carrying out additional work wherever reasonably possible.
7. Cancellation
Either party may cancel an ongoing arrangement by giving at least 14 calendar days’ written notice.
A client wishing to cancel booked or scheduled work should also provide at least 14 calendar days’ notice.
The client must pay for:
- Work completed before cancellation
- Work undertaken during the notice period
- Approved expenses and non-refundable third-party costs
- Any cancellation charge specifically agreed in the quotation or service agreement
Taskly may cancel or suspend work immediately where:
- An invoice is substantially overdue
- The client acts unlawfully, abusively or unreasonably
- Required information or access is repeatedly withheld
- Continuing the work could create a legal, ethical or security risk
If Taskly cancels for reasons unrelated to the client’s conduct, the client will only be charged for work completed and authorised costs incurred.
8. Confidentiality
Taskly will treat non-public information received during an engagement as confidential and will use it only to provide the agreed services or meet legal responsibilities.
The client should clearly identify especially sensitive information and avoid sharing personal data that is not necessary for the work.
Confidentiality does not apply to information that:
- Is already publicly available
- Was lawfully known before it was supplied
- Is independently obtained from a lawful source
- Must be disclosed by law or a competent authority
These obligations continue after the engagement ends.
9. Data protection
Each party must comply with applicable UK data-protection law.
Where Taskly processes personal information solely on the client’s instructions, additional data-processing terms may be required. These will cover matters such as security, confidentiality, deletion, data breaches and approved service providers.
The client is responsible for ensuring that it has a lawful basis for any personal information supplied to Taskly.
Please see Taskly’s Privacy Policy for information about how Taskly uses personal information for its own business purposes.
10. Intellectual property
The client retains ownership of materials they supply.
Once all relevant invoices have been paid, the client may use final materials created specifically for them for the business purpose agreed.
Taskly retains ownership of:
- Pre-existing materials
- General methods, knowledge and experience
- Reusable templates and processes
- Tools or systems not created exclusively for the client
- Drafts or unused concepts unless otherwise agreed
Third-party materials remain subject to the licence terms of their respective owners.
11. Third-party services
Taskly may work with platforms or services such as Google Workspace, WordPress, Canva, Airtable, Notion, Stripe, PayPal and other business tools.
Taskly does not control third-party availability, security, pricing, features or terms. The client is responsible for reviewing and accepting any third-party terms that apply to their accounts.
Taskly is not responsible for outages, changes or failures caused by third-party services, although reasonable assistance may be provided.
12. Quality and approvals
Taskly will provide services with reasonable care and skill.
The client remains responsible for checking and approving final content, figures, legal wording, financial information, automations and published materials.
Taskly does not provide legal, tax, financial or regulated professional advice. Specialist advice should be obtained where required.
13. Liability
Nothing in these terms excludes liability that cannot legally be excluded, including liability for fraud or for death or personal injury caused by negligence.
Taskly will not be responsible for:
- Indirect or consequential losses
- Loss of profit, revenue, opportunity, reputation or anticipated savings
- Loss caused by inaccurate client instructions
- Client failure to review or approve work
- Third-party service interruptions
- Loss that could reasonably have been avoided through appropriate backups or security measures
Subject to liabilities that cannot legally be limited, Taskly’s total liability relating to an engagement will not exceed the total fees paid or payable for the work giving rise to the claim.
14. Website use
Website content is provided for general information and may be changed without notice.
You must not:
- Misuse or interfere with the website
- Attempt unauthorised access
- Introduce malicious code
- Copy or commercially exploit website content without permission
- Use the website unlawfully
Links to external websites and social-media platforms are provided for convenience. Taskly is not responsible for external content, availability or privacy practices.
15. Events outside reasonable control
Neither party will be responsible for a delay or failure caused by circumstances beyond its reasonable control.
The affected party should notify the other as soon as reasonably possible and take reasonable steps to reduce disruption.
16. Ending an engagement
When an engagement ends:
- Outstanding invoices remain payable
- Each party should return or delete confidential information where appropriate
- Agreed access to client accounts should be removed
- Terms relating to confidentiality, intellectual property, liability and payment continue where relevant
17. Changes to these terms
Taskly may update its website terms from time to time.
Changes affecting active client work will not normally apply retrospectively unless agreed in writing or required by law.
18. Governing law
These terms and any dispute arising from them are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction unless the parties agree another lawful method of resolving the dispute.
19. Contact
Questions about these terms can be sent to:
Rebecca Brown trading as Taskly
Cornwall, United Kingdom
Email: hello@taskly.uk